Shipping Policy

Shipping Policy

Delivery Information

Shipping made
clear and simple.

Find everything you need to know about GKU delivery destinations, shipping fees, estimated arrival times and order support.

Order Processing 1–2 Business Days Excluding weekends and holidays
Standard Delivery 3–7 Business Days After your order is processed
Standard Shipping Free Options Available Based on product type and order value

Dash cam shipping

Choose between express and standard delivery for dash cam orders. Final shipping charges are confirmed at checkout.

Order Value Shipping Method Shipping Fee Estimated Delivery
Under $49.99 Express Shipping $4.99 3–7 business days
$49.99 or more Express Shipping $1.99 3–7 business days
Under $49.99 Standard Shipping $2.99 5–10 business days
$49.99 or more Standard Shipping FREE 5–10 business days
Delivery estimates begin after order processing and do not include weekends or public holidays. Additional charges may apply to certain remote areas.

Accessories shipping

Standard delivery rates for memory cards, hardwire kits, mounts, replacement cameras and other GKU accessories.

Order Value Shipping Method Shipping Fee Estimated Delivery
Under $19.99 Standard Shipping $4.99 5–10 business days
$19.99–$39.99 Standard Shipping $2.99 5–10 business days
$40 or more Standard Shipping FREE 5–10 business days
Some replacement parts or accessories may be transferred from another warehouse or country, which may extend the estimated delivery time.

Where we ship

GKU currently ships to the following countries and regions.

Available destinations

Shipping availability may vary for individual products.

United States Canada United Kingdom Australia Austria Belgium Germany France Ireland Italy Netherlands Poland Portugal Spain Sweden

Unsupported addresses

At this time, we are unable to deliver to:

  • PO Boxes
  • APO/FPO addresses
  • U.S. territories
  • Certain remote or offshore locations
  • Countries not listed on this page

Order processing and tracking

What happens between placing your order and receiving your package.

Order processing

Orders are normally processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day. Processing may take slightly longer during major promotions or new product launches.

Tracking your order

Once your order ships, we will send a shipping confirmation email with your tracking number. Tracking activity may take up to 48 hours to appear after the carrier receives the package.

Track Your Order

Split shipments

Dash cams and accessories may ship separately due to stock location or package size. If your order is split, you may receive more than one tracking number and your packages may arrive on different days.

Customs, duties and taxes

Taxes and import requirements may vary by destination. Any applicable charges shown at checkout are included in your order total. Charges not collected at checkout may remain the recipient's responsibility, subject to local regulations.

Shipping questions

Helpful information for changes, delays, delivery issues and damaged packages.

Can I change my shipping address?

Contact us as soon as possible at and include your order number and the correct address. We will try to update your order before it ships, but address changes cannot be guaranteed once the package has entered processing or has been handed to the carrier.

Can I cancel my order after placing it?

If you need to cancel your order, please contact us at as soon as possible and include your order number. We will try to stop the shipment, but cancellation cannot be guaranteed because the warehouse may have already started processing or preparing your order.

Once the order has shipped, it can no longer be cancelled. If you no longer need the product, please contact our support team after delivery for assistance in accordance with our Return and Refund Policy.

What happens if I entered an incorrect address?

Customers are responsible for confirming that their delivery details are complete and accurate. If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply before it can be sent again.

What should I do if tracking shows “Delivered” but I cannot find the package?

Please check around the delivery location, ask household members or neighbors, and contact the carrier first. Carriers may occasionally mark a shipment as delivered before completing the final drop-off.

If the package is still missing after 24 hours, contact GKU Support with your order number and tracking number. We will help review the delivery details and assist with a carrier inquiry where applicable.

What if my package is delayed?

Weather, peak shopping periods, customs inspections and carrier disruptions may occasionally affect delivery times. If tracking has not updated for several business days, please contact us so we can review the shipment with the carrier.

What if my order arrives damaged?

Please contact promptly and include your order number, photos of the outer packaging, shipping label and damaged item. Our support team will review the case and provide the appropriate next steps.